Happy Patients
The Vision to Create Thriving Practices in an organization Depend Upon Various Factors. First of which is happy patient. When the patient will be happy? He will be happy when he is getting comfort, good service and satisfactory results. As happy patient is the key to a growing practice, as the happy patient will bring in again new patients.
Being happy will help the patient with chronic diseases to take correct decisions. If the patients are happy you win.
It’s the same with Homeocare International Ltd.
World class health services have been a hallmark of Homeocare International Ltd.
- We take utmost care in procuring, storing, handling, packing and dispensing the therapies by specially trained people in a most hygienic way.
- We maintain patient doctor relationship by communicating with our patients and keep them update about their appointments, new research and various other activities
- This is to build mutual trust and commitment between patient and doctor.
- To ensure good services to the patients, Homeocare International Ltd. has designed a customer relationship management program. This program continuously monitors patients satisfaction rate, right from entry till the completion of the treatment based on multiple parameters related to quality of service which includes the courtesy and care of support staff, quality of treatment which is rated based on the patients feedback. For this purpose, a 5 point rating feedback form is sent to the patients regularly. Based on the feedback the company takes necessary steps to again improve the service. Which helps further for the total patients satisfaction which is the basic aim of our company.